Privacy policy
Last updated: [10-12-2025]
Information We Collect
We may collect the following information:
- Name, email, phone number
- Billing and shipping address
- Order history and payment details (processed securely through third-party payment gateways)
- Device information, browser data, IP address
- Cookies and analytics data
How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer support
- Improve website performance
- Send service updates or order notifications
- Prevent fraud and ensure security
- Analyze site usage and improve user experience
Sharing Your Information
We may share your data only with trusted third parties such as:
- Payment processors
- Shipping and logistics partners
- Customer service platforms
- Analytics and marketing tools
We do not sell or rent customer information.
Cookies & Tracking
Our website uses cookies to:
- Enhance user experience
- Enable shopping cart functionality
- Track site performance and analytics
You may disable cookies in your browser, but some website features may not function properly.
Data Security
We use commercially reasonable measures to protect your information.
However, no system is completely secure, and we cannot guarantee absolute data protection.
Your Rights
You may request to:
- Access your personal information
- Update or correct data
- Request deletion (where legally applicable)
- Opt out of marketing communications
Contact info@heenashaven.com for such requests.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page.
Contact Information
Email: info@heenashaven.com
Phone: +971524243693
Address: Ras Al Khor Road, Ras Al Khor Industrial Area 2, Dubai, United Arab Emirates